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PRIVACY POLICY

Privacy Policy

Effective date: June 08, 2021

Kiin Baby Pty Ltd ("Kiin", "Kiin Baby", "us", "we", or "our") operates the www.kiinbaby.com website (hereinafter referred to as the "Service" or "website").

This page informs you of our policies regarding the collection, use and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from www.kiinbaby.com

Definitions

  • Service
    Service is the www.kiinbaby.com website operated by Kiin Baby Pty Ltd
  • Personal Data
    Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
  • Usage Data
    Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  • Cookies
    Cookies are small files stored on your device (computer or mobile device).
    Cookies by themselves cannot be used to discover the identity of the user. A cookie is a small piece of information that is sent to your browser and stored on your computer’s hard drive. Cookies do not damage your computer. You can set your browser to notify you when you receive a cookie. This enables you to decide if you want to accept it or not. Cookies tell us which parts of the Website you visit and how long you spend on each page. In order to collect the anonymous data we may use temporary cookies that collect the first level domain name of the user (for example, if your e-mail address is “john@bigmail.com,” the cookie collects the “bigmail.com” portion of your e-mail address) and the date and time you accessed this Website. We also use your IP address to help diagnose problems with our server and to administer our Website. An IP address is a numeric code that identifies your computer on a network, or in this case, the Internet. Your IP address is also used to gather broad demographic information, such as determining how many of our visitors are from outside Australia.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected:

  • Personal Data
    While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
    * Email address
    * First name and last name
    * Phone number
    * Address, State, Province, ZIP/Postal code, City
    * Cookies and Usage Data
  • Usage Data
    We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
  • Tracking & Data
    We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyse our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
  • Examples of Cookies we use:
    * Session Cookies. We use Session Cookies to operate our Service.
    * Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
    * Security Cookies. We use Security Cookies for security purposes.

Use of Data

Kiin Baby uses the collected data for various purposes:

  • Provide and maintain our service and website
  • Allow you to participate in interactive features of our website when you choose to do so
  • Provide customer support
  • Detect, prevent and address technical issues
  • Monitor the usage of our website
  • For marketing purposes and market research
  • We may use your Personal Data internally, to help us gather analysis or valuable information to improve our services and website
  • We may us your Personal Data for any purposes which you agree to in connection with a specific promotion (for example, where you enter a competition run by us, we will tell you how we will use your Personal Date submitted in your entry, if it differs from the General Privacy Policy).

Transfer of Data

Your information, including Personal Data, may be transferred to - and maintained on - computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside Australia and choose to provide information to us, please note that we transfer the data, including Personal Data, to Australia and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. Kiin will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure of Data

We do not share, sell or distribute your Personal Data with unrelated third parties, except under these limited circumstances: Personal Data may occasionally be transferred to third parties who act for us for further processing in accordance with the purposes for which the data was originally collected or for purposes to which you have subsequently consented. For example, sometimes a third party may have access to your Personal Data in order to handle mailings on our behalf.

We may share or transfer the information in our databases to comply with a legal requirement, for the administration of justice, to protect your vital interests, to protect the security or integrity of our databases or this Website, to take precautions against legal liability, or in the event of our sale, merger, reorganisation, dissolution or similar event. We may share or transfer the information in our databases for marketing purposes with our associated or subsidiary companies. Where appropriate, before disclosing Personal Data to a third party, we contractually require the third party to take adequate precautions to protect that data.

Legal Requirements
Kiin may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of Kiin
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

Security of Data

The security of your data is important to us. We strive to maintain the reliability, accuracy, completeness and currency of Personal Data in our databases and to protect the privacy and security of our databases. We keep your Personal Data only for as long as reasonably necessary for the purposes for which it was collected. Our servers and our databases are protected by industry standard security technology, such as network address translation and password protection. The employees who have access to Personal Data have been trained to handle such data properly and in accordance with our security protocols and strict standards of confidentiality. Please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security; we cannot guarantee against any loss, misuse, unauthorised disclosure, alteration or destruction of data, we endeavour to prevent such unfortunate occurrences.

Service Providers

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), provide the Service on our behalf, perform Service-related services or assist us in analysing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Payments
We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors). We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processors we work with are:

  • Shopify Pay
  • Shop Pay
  • PayPal
  • AfterPay
  • Apple Pay
  • G Pay

Their Privacy Policies can be viewed on each of their websites.

Links to other websites

Our Service may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children's Privacy

Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Data Retention

When you place an order through kiinbaby.com, we will maintain your order information for our records unless and until you ask us to delete this information.
If you do not wish to receive information from us and want to be removed from our standard mailing list, or if you would like your information deleted from our order database please email us at info@kiinbaby.com.

Changes to this privacy policy

We continually improve our methods of communication and add new functionality and features to this Website. Because of these ongoing changes, changes in the law and the changing nature of technology, our data practices will change from time to time. If and when our data practices change, we will (as soon as practicable) post the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page, and therefore will update the "effective date" at the top of this Privacy Policy.

Company Registration Particulars

Registered Office: Kiin Baby Pty Ltd, Unit 14 / 19 Reliance Drive, Tuggerah, NSW, Australia. ABN 32 631 536 233

Contact Us

If you have any questions about this Privacy Policy, please contact us by email: hello@kiinbaby.com, or info@kiinbaby.com